The same message… two totally different outcomes


Hi There, Reader,

Quick question for you as a leader:

Have you ever walked into a hard conversation knowing exactly what needed to be said… but unsure how it would land?

Because delivery makes or breaks a hard conversation.

The words might be right.
The intention might be good.
But your tone? Your posture? Your energy?

That’s what determines whether your employee shuts down… or opens up.

In today’s 10-second short, I show two different approaches to the exact same performance issue. Same message. Completely different outcome.

One creates fear and defensiveness.
The other invites honesty and solutions.

video preview

And if you’re leading people right now, you already know the pain points:


  • You don’t want to come across as harsh
  • You don’t want to damage trust
  • You also can’t avoid accountability
  • And you definitely don’t have time for drama or disengagement

Strong leaders don’t avoid hard conversations.
They learn how to say the hard thing in a way that builds trust.

If you’ve ever walked away from a conversation thinking,


“Ugh… that didn’t go how I wanted,”


you are not alone. And you don’t have to figure this out by trial and error.

🎥 Watch the short. Then ask yourself:

When it’s your turn… which one are you?

And if you’re ready to strengthen your delivery, build confidence, and handle these moments with clarity and calm, I’d love to help.

👉 Book a FREE 15-minute strategy call with me.

We’ll talk through one real conversation you’re facing and create a clear approach you can use immediately.

You don’t need better employees.
You need stronger conversations.

Let’s build that skill together.

With you in it,

Elisabeth

Founder, Mastering Hard Conversations

https://masteringhardconversations.com

Do you have a question? Book your FREE 15-minute call here​ 📅

*Schedule your FREE 15-minute strategic call using this link Select a Date & Time - Calendly 📅

Jack Frost Way, Saratoga Springs, UT 84045

Come visit my website at Mastering Hard Conversations or email me at elisabeth@masteringhardconversations.com


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Welcome to Mastering Hard Conversations

I'm here to offer my coaching services to women who feel anxious when dealing with complex conversations in their personal or professional life. My main goal is to help women build up their confidence and strength to effectively communicate their thoughts and emotions in any situation. Let me help you become the best communicator you can be!

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