profile

Welcome to Mastering Hard Conversations

They may forget your words… but not this.

Published about 12 hours ago • 1 min read

Hey there, Reader,

​

​

Ever walk away from a conversation thinking, “I didn’t mean it to come out like THAT…”?

​

You’re not alone.
​

The tone we use often speaks louder than the words themselves.

​

​

🎵People may forget what you said, but they’ll always remember how you made them feel.

​

​

The right tone builds trust, inspires confidence, and transforms even the most difficult conversation into a meaningful one. Check out this quick short here.

​

​

🧠 Challenge for this week:

​
Before your next important conversation, pray or pause for 30 seconds.

​
Ask yourself: “What do I want this person to feel by the end of this conversation?”

​
Then, let your tone reflect that intention—whether it's peace, clarity, encouragement, or respect.

​

✨ Bonus: Write that intention on a sticky note and keep it nearby during the conversation.

​

​

If you’re ready to feel calm, clear, and confident in your conversations—especially the tough ones—I’d love to help you master this skill.

​

👉 Let’s do this together​

​

With you every step,
Elisabeth Robinson 💛

Your Mastering Hard Conversations Coach 👩‍🏫
https://masteringhardconversations.com​

​

​

​

I’m offering a free 15-minute strategy call

​
📅 Schedule Here 📅

​

​

​

​

video preview​

​

​

​

*Schedule your FREE 15-minute strategic call using this link https://calendly.com/elisabeth-bn17/30min 📅

​

Jack Frost Way, Saratoga Springs, UT 84045

Come visit my website at Mastering Hard Conversations or email me at elisabeth@masteringhardconversations.com

​
​Unsubscribe · Preferences​

Welcome to Mastering Hard Conversations

Hi! I am Elisabeth Robinson

I'm here to offer my coaching services to women who feel anxious when dealing with complex conversations in their personal or professional life. My main goal is to help women build up their confidence and strength to effectively communicate their thoughts and emotions in any situation. Let me help you become the best communicator you can be!

Read more from Welcome to Mastering Hard Conversations

Hey there, Reader, Yes, I want Coaching! Happy Friday!Earlier this week, we talked about how feedback—when done right—is a gift. 🎁 But let’s be honest... even with the best intentions, it’s still tricky. Miss the email? No worries—here’s the short version: ✅ Clarity beats harshness✅ Direction beats criticism✅ Listening beats lecturing If that sounds like the kind of feedback you wish you could give consistently, I break it all down in this video: 🎥 Watch the Video And if you did read that...

4 days ago • 1 min read

Hey there, Reader, Yes, I want Coaching! Giving feedback is one of the trickiest parts of leadership. Do it well, and you inspire growth. Do it poorly, and you create resistance, tension, or confusion. So, how do you make sure your feedback is received as the gift it’s meant to be? ✅ Be clear, not harsh. Clarity helps people improve—harshness just puts them on the defensive. ✅ Offer solutions, not just criticism. Feedback without direction is just a complaint. Give people a path forward. ✅...

6 days ago • 1 min read

Hey there, Reader, Yes, I want Coaching! Most of what we “say” in a conversation isn’t even spoken. Research shows that 70% of communication is nonverbal. That means your posture, facial expressions, and tone of voice might be sending messages before you even open your mouth. Have you ever noticed how, in a hard conversation, your arms cross, your shoulders tighten, or your voice shifts? Your body reacts instinctively, and the other person picks up on it—even if you don’t realize it. Next...

19 days ago • 1 min read