Hey there, Reader, Yes, I want Coaching! Happy Friday!Earlier this week, we talked about how feedback—when done right—is a gift. 🎁 But let’s be honest... even with the best intentions, it’s still tricky. Miss the email? No worries—here’s the short version: ✅ Clarity beats harshness✅ Direction beats criticism✅ Listening beats lecturing If that sounds like the kind of feedback you wish you could give consistently, I break it all down in this video: 🎥 Watch the Video And if you did read that...

Hey there, Reader, Yes, I want Coaching! Giving feedback is one of the trickiest parts of leadership. Do it well, and you inspire growth. Do it poorly, and you create resistance, tension, or confusion. So, how do you make sure your feedback is received as the gift it’s meant to be? ✅ Be clear, not harsh. Clarity helps people improve—harshness just puts them on the defensive. ✅ Offer solutions, not just criticism. Feedback without direction is just a complaint. Give people a path forward. ✅...

Hey there, Reader, Yes, I want Coaching! Most of what we “say” in a conversation isn’t even spoken. Research shows that 70% of communication is nonverbal. That means your posture, facial expressions, and tone of voice might be sending messages before you even open your mouth. Have you ever noticed how, in a hard conversation, your arms cross, your shoulders tighten, or your voice shifts? Your body reacts instinctively, and the other person picks up on it—even if you don’t realize it. Next...