The Secret To Diffusing Team Tension (mini-series) Email #2


Hi, Reader,

Every manager has been there!

Your team is tense, emotions are running high, and all eyes are on you.

In that moment, it’s easy to freeze or rush in with a quick fix just to make the discomfort go away.

But, control rarely calms the situation.

Curiosity does.

Instead of pushing for solutions right away, pause and ask:

“What’s really going on here?”


That one question can open the door to real understanding, ease the tension, and help your team move forward together.

You don’t have to fear conflict.

With the right approach, those tense moments can become turning points for stronger trust and better teamwork.

Talk to you soon,
Elisabeth Robinson
Founder & Head Coach
Mastering Hard Conversations

Do you have a question? Book your FREE 15-minute call here​ 📅

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Jack Frost Way, Saratoga Springs, UT 84045

Come visit my website at Mastering Hard Conversations or email me at elisabeth@masteringhardconversations.com


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Welcome to Mastering Hard Conversations

I'm here to offer my coaching services to women who feel anxious when dealing with complex conversations in their personal or professional life. My main goal is to help women build up their confidence and strength to effectively communicate their thoughts and emotions in any situation. Let me help you become the best communicator you can be!

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