Hey, Reader, Yes, I want Coaching! Meet Alex, a supervisor who was struggling with a team member, Mia. Her work wasn’t meeting expectations, and Alex felt stuck. He worried: 💭 What if Mia felt attacked?💭 What if this ruined their working relationship? Instead of avoiding the issue, Alex took these steps to approach the conversation effectively: ✅ Pause and prepare: Alex wrote down specific examples of where Mia's work fell short 📋 and what success would look like instead 🌟. ✅ Lead with...

Hey, Reader, Yes, I want Coaching! Mastering Hard Conversations Let me tell you about Tara, a manager who faced a challenge with one of her team members—he just wasn’t performing. She knew she had to address it, but every time she thought about it, she froze 🥶 What if he took it the wrong way? What if it made things worse? Together, we found a way for Tara to approach the conversation with kindness and clarity, framing feedback as a path to improvement. The result? He thanked her and became...

Hey, Reader, Yes, I want Coaching! Mastering Hard Conversations Earlier this week, I shared how Steve mapped out his way to negotiation success. Today, meet Carla. Carla was a pro at running team meetings—but negotiating project timelines with a demanding department manager? That felt like she was walking into a storm 🌩️. The thought of pushback had her bracing for thunder and lightning. But Carla discovered something game-changing:👉 You don’t need to control the weather.👉 You just need to...