Hey there, Reader, Yes, I want Coaching! Giving feedback is one of the trickiest parts of leadership. Do it well, and you inspire growth. Do it poorly, and you create resistance, tension, or confusion. So, how do you make sure your feedback is received as the gift it’s meant to be? ✅ Be clear, not harsh. Clarity helps people improve—harshness just puts them on the defensive. ✅ Offer solutions, not just criticism. Feedback without direction is just a complaint. Give people a path forward. ✅...

Hey there, Reader, Yes, I want Coaching! Most of what we “say” in a conversation isn’t even spoken. Research shows that 70% of communication is nonverbal. That means your posture, facial expressions, and tone of voice might be sending messages before you even open your mouth. Have you ever noticed how, in a hard conversation, your arms cross, your shoulders tighten, or your voice shifts? Your body reacts instinctively, and the other person picks up on it—even if you don’t realize it. Next...

Hey there, Reader, Yes, I want Coaching! You know that feeling when you're about to have a tough conversation, and your emotions are still running high? Maybe frustration, annoyance, or even a little dread? Yeah, me too. And let’s be real—going in hot never leads to the outcome we actually want. Instead, here’s what works: Take a beat. Pause. Breathe. Ground yourself. Step into the version of you that’s clear, calm, and in control. Because when we show up rattled, that energy seeps into the...