Hey there, Reader, Yes, I want Coaching! Most of what we “say” in a conversation isn’t even spoken. Research shows that 70% of communication is nonverbal. That means your posture, facial expressions, and tone of voice might be sending messages before you even open your mouth. Have you ever noticed how, in a hard conversation, your arms cross, your shoulders tighten, or your voice shifts? Your body reacts instinctively, and the other person picks up on it—even if you don’t realize it. Next...
15 days ago • 1 min read
Hi Reader, Yes, I want Coaching! Have you ever felt stuck in a tough conversation at work—unsure how to hold someone accountable, address conflict, or give constructive feedback without tension? You’re not alone. And the good news? I can help. I’m offering a powerful training designed to help you and your team: ✅ Communicate with confidence – Practical tools to handle challenging discussions like a pro.✅ Strengthen your team – Build trust and foster open, honest conversations.✅ Boost employee...
17 days ago • 1 min read
Hey there, Reader, Yes, I want Coaching! You know that feeling when you're about to have a tough conversation, and your emotions are still running high? Maybe frustration, annoyance, or even a little dread? Yeah, me too. And let’s be real—going in hot never leads to the outcome we actually want. Instead, here’s what works: Take a beat. Pause. Breathe. Ground yourself. Step into the version of you that’s clear, calm, and in control. Because when we show up rattled, that energy seeps into the...
20 days ago • 1 min read
Hey there, Reader, Yes, I want Coaching! Walking into a hard conversation "still fuming" from what just happened is never a recipe for success. Before every hard conversation, take a beat. Breathe. Gather yourself. Step into your highest self—the version of you that’s calm, clear, and ready to lead. Because when we bring frustration into the conversation, it leaks out in our tone, our words, even our body language. And suddenly, what should be a productive dialogue turns into a defensive...
23 days ago • 1 min read
Hello, Reader, Yes, I want Coaching! I’m reaching out because I’m working on some exciting new initiatives for Mastering Hard Conversations, and I’d love to invite you to participate in a quick 5-10 minute research call. This is an opportunity for you to share your thoughts, experiences, and insights about the unique challenges women in management face when it comes to navigating hard conversations at work. Your feedback is invaluable as I continue to tailor my programs and resources to...
29 days ago • 1 min read
Hey there, Reader, Yes, I want Coaching! Ever had an employee say, “You never appreciate my work!” or “You always give the best projects to someone else”? Feels a bit dramatic, right? Like a soap opera but with fewer commercial breaks. When we use words like never and always, we throw gasoline on the conversation fire. These words make people defensive real fast. Suddenly, they’re no longer listening to your valid points. They’re too busy scanning their memory for that one time they actually...
about 1 month ago • 1 min read
Hey there, Reader, Yes, I want Coaching! Waiting to feel “ready” for a hard conversation is like waiting for your inbox to hit zero—not happening. 🚫📩 ✨ Good news: You don’t need to be fearless. You just need to be willing. 💪🔥 💡 Every tough conversation makes the next one easier. Your confidence grows when your desire for clarity beats your fear of discomfort. That’s when your brain stops seeing a threat—and starts seeing an opportunity. 🚀 So stop waiting. Step in. Start small. Trust yourself....
about 1 month ago • 1 min read
Hey there, Reader, Yes, I want Coaching! Let’s talk about something nobody likes to do but every manager or business owner needs to know how to handle: letting someone go. Here’s the deal—firing should never ever be a surprise! If an employee is shocked when they’re let go, that’s a management issue, not just a performance issue. Your job isn’t just to hold people accountable. It’s to communicate and give them a fair shot at improvement. If firing is the only option, these steps should have...
about 1 month ago • 1 min read
Hey there, Reader, Yes, I want Coaching! Let’s be real—waiting for fear and anxiety to vanish before tackling a hard conversation? That’s like waiting for an email inbox to hit zero. It’s just not happening. Here’s the truth: You don’t have to be fearless—you just have to be willing. 💡 Every time you lean into a tough conversation, your capacity expands. The more you do it, the easier it gets! Think about it: When your desire for clarity, resolution, or impact outweighs the discomfort of the...
about 1 month ago • 1 min read